100% satisfaction guarantee no questions asked return/exchanges within 14 days from the date your package was delivered. Return/Exchange items to be returned must be new and unworn/unused. We pay return shipping if its our bad and we should otherwise its on you to pay the return ship to us. We will pay to ship your replacement back to you . . . email firstname.lastname@example.org be sure to include name, order number and items you wish to return sorry for the hassle whatever the reason we’ll do our best to make it rigth for ya fam !