100% satisfaction guarantee no questions asked return/exchanges within 14 days from the date your package was delivered. Return/Exchange items to be returned must be new and unworn/unused. We pay return shipping if it's our bad, otherwise it's on you to pay the return ship to us. We will pay to ship your replacement back to you. Please email firstname.lastname@example.org and be sure to include your name, order number and items you wish to return. Sorry for the hassle whatever the reason we’ll do our best to make it right for ya fam !